Applicant FAQs

Please understand that due to the volume of resumes we receive, we are unable to accept or return phone call inquiries.

How do I apply on-line?

New Applicant

Please note:  You will need a valid email account for the online application process. You will be timed out after 45 minutes of no activity. You will be given a warning, but if you do not enter information within 10 minutes of the warning, you will be timed out and will need to start over.

  1. Click Current Openings and use the filters to narrow your job search.
  2. To view details of an open position, click on the Job Title. The full job description will display.
  3. To apply for a position, click on New Resume/CV at the bottom of the page. You will be brought to a page where you can select to upload a resume, copy and paste a resume or proceed without a resume. Click on your desired method for submission and click Continue.
  4. Complete all blank fields and verify completed fields within each section and then click Continue. You will click Continue through all steps in the on-line application process.
  5. Verify information on the final screen, Click Edit Form on the bottom of the screen if edits are necessary. If no edits are needed, click Submit and Continue at the top of the screen. You will receive a confirmation on the screen once you have completed the process.
  6. You will receive an email to confirm that your application has been submitted. Please record the email address and password you use. You will need to log in using that information to access your resume and online application in the future.

Existing Resume/CV

  1. Click Current Openings and use the filters to narrow your job search.
  2. To view details of an open position, click on the Job Title. The full job description will display.
  3. To apply for a position, click on Existing Resume/CV at the bottom of the page.
  4. Enter your email address and password and click on Check Records.
  5. You will be able to view the positions you have applied for in the past. Click Submit this Profile to use that profile to submit to another position. You will have the opportunity to update your Resume/online Application at this point.
  6. Review and/or edit your previous resume/online application and click Continue through all of the steps.
  7. Verify the information on the final screen and click Submit and Continue. You will receive a confirmation on the screen once you have completed the process.
  8. You will receive an email to confirm that your application has been submitted. Please record the mail address and password you use. You will need to log in using that information to access your resume and online application in the future.

 

Crate and Barrel archives all resumes/online applications in a searchable database for two years from the date of receipt (three years in California). We will personally contact qualified applicants to arrange for an interview. Please, no phone calls.

I do not have previous employment experience. What do I do when the Employment History page of the Application process does not allow me to advance?

In the Employer 1 section enter “na” in the following required fields:  Employer Name, Type of Business, City, Job Title, Supervisor’s Name, Supervisor’s Title, Reason for leaving or seeing other employment, and Brief description of job duties and responsibilities.
Enter a “0” (zero) in the following required number fields:  Postal Code, Phone Number, Starting Pay, and Ending Pay.
Select “No” to answer the following two questions:  May we contact this employer? and Are you currently employed with this organization?
The “Country” and “State/Region” fields are a required. Using the drop down arrow, select the current Country and State that you reside in.
The Starting Pay Interval, and Ending Pay interval fields are required. Using the drop down arrow, select Hourly interval.
The Starting date and Ending Date are required fields. Enter the current date in both fields.

What do I do when the “Continue” button on the last page of Application process does not allow me to advance to the review page so I can submit the Application?

The "Brief description of job" and "Reason for leaving" fields have a maximum of 500 characters but the system does not stop you from typing once you have reached that limit. When you reach the last page, the continue button does not let you proceed. Try using the "Previous" button on the page, (not the browser back button) to navigate back to the "Employer History" page and check to see if the "Brief description of job" or Reason for leaving fields has a red border. If it does, that means you have more than the 500 character limit so you will need to shorten the text that you entered. Once you shorten the text, the application should allow you to proceed and finish. If you do not see a field with a red border on the "Employer History" page, then check the other pages in the application form as well.” The other option would be to re-apply.

How does an applicant remove a resume attachment if it remains in the profile after applicant deletes it?

When you click the "delete" icon to the left of the attachment it will actually remove the file from the system, it does not reflect this when you view it. When the application is reviewed by the employer, however, they will be viewing the file you used to replace the one you removed rather than seeing the old one.

How do I use my existing profile to apply for multiple jobs?

To apply using an existing profile, you will first click on the job listing you are interested. Below the job description, select “Existing Resume/CV” and log into your profile when prompted. Once you have logged in, look at the submittal history where you will see the previous applications and click “Submit this profile” to the right. This will submit your information for the next application and if you are presented with an Electronic Application form, your previous answers will still be populated. Advise to continue through the form and update, as needed. Once you click “Submit and Continue,” you will receive a confirmation that the application was submitted.

What do I do if I’m unable to move to “Step 2” of the process after entering profile data when using in IE11?

This is specific to IE11 and does not occur in Chrome and Firefox. As a work around, please try another browser.

What if I receive a “Current Action Temporarily Unavailable” message directly after uploading a resume?

This typically occurs only when your resume file name is either too long, or contains special symbols such as parentheses, asterisks, slashes, etc. If you reduce the file name to less than 14 characters and remove any symbols from the file name, the issue is resolved.

I’ve created a duplicate profile and cannot see the most recent application when using the “New Resume” option rather than “Existing Resume”. What should I do?

The email address on the old profile needs to be changed to match the new email address. In the “Apply” box at the bottom of the job description page select “Existing Resume,” or click on “Update your Profile” on the left hand navigation. Log in and “Check Records.” Click on “Edit Profile” to update the old email address and “Save.”  Click on “View resume/CV,” scroll down to Step 5 and update the old email address. Repeat this process to update all old profiles.

What do I do if I can’t reset the password on the account?

When you try to reset the password and there is more than one profile created, the system does not know which profile to reset and you are typically locked out. When this occurs go to the bottom of the “Current Openings” page and select the option to “Update your Resume Here.” Log in and “Check Records.” Click on “Edit Profile” to update the old email address and “Save.” Click on “View resume/CV,” scroll down to Step 5 and update the old email address. Repeat this process to update all old profiles.

What are the next steps after you receive my resume?

All resumes submitted will receive a confirmation. We will review your qualifications in the context of our current hiring needs and contact you should there be an appropriate opportunity. Your resume will be kept active for one year from the date of receipt (two years in California). Please understand that due to the volume of resumes we receive, we are unable to accept or return phone call inquiries.

How can I learn if a specific Location is hiring?

Each of our over 100+ coast to coast stores and call center and distribution facilities are  responsible for  their own hiring, allowing us to hire candidates from the local community. You may view and apply for Current Openings online.

When do you begin hiring for a new store opening?

New store associate hiring usually begins about five months before opening day. We encourage you to apply online at Careers. Management positions are typically filled from within by current Crate and Barrel associates.

How can I apply for a Store Management position?

Store Management positions are typically filled from within by experienced Crate and Barrel associates. We offer outstanding entry-level opportunities to qualified applicants seeking a fast and successful career path. If you are interested in beginning a career at Crate and Barrel we encourage you to view and apply for  Current Openings Current Openings online.

How often do you update online job postings?

Current job opportunities are updated continuously. We suggest that you check in often.

Do you offer part-time positions?

Yes, our Stores, Distribution Centers and Call Center offer part-time opportunities. Please view Current Openings for and up to date list of open positions.

Does Crate and Barrel promote from within?

Crate and Barrel is strongly committed to promoting from within whenever possible. We train and support our associates to take on a range of responsibilities. As part of their professional development, we also encourage associates to follow their individual interests and take an active role in guiding their own careers.

Do you have an internship program?

Yes, we offer internships from time to time based on business need.  Please view Current Openings to see if there is an internship opportunity available near you.

How many associates work at Crate and Barrel?

The Crate and Barrel family numbers approximately 6,500 associates between our Stores, Distribution Centers and Call Center. During the busy holiday season, this number increases to over 10,000 associates. Our Corporate Office located in Northbrook, Illinois, is home to 500+ associates.

How can I learn if a specific Location is hiring?

Each of our over 100+ coast to coast stores and call center and distribution facilities are responsible for their own hiring, allowing us to hire candidates from the local community. You may view and apply for Current Openings online.